Terms and Conditions.

Terms and Conditions for The Bastet Collective

Effective Date: 8th April 2025

1. Introduction

Welcome to The Bastet Collective (referred to as "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (https://www.bastetcollective.com) and the purchase of gifts and related products ("Products") from our online store. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website and services.

These Terms are in compliance with the Australian Consumer Law and the Competition and Consumer Act 2010 (Cth).

2. Products and Services

The Bastet Collective offers a range of gifts and products for sale through its e-commerce website. We aim to provide high-quality products and excellent customer service. However, we reserve the right to:

  • Change the product offerings, prices, or availability at any time.

  • Make improvements or modifications to our website or service.

  • Correct errors or omissions related to product descriptions, prices, or availability.

3. Account Registration

To make a purchase, you may be required to create an account with us by providing your personal information, such as your name, email address, and payment details. You agree to provide accurate, current, and complete information during the registration process and to update this information if it changes.

You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

4. Orders and Payment

By placing an order on our website, you are making an offer to purchase the Products subject to these Terms and Conditions. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or issues with payment authorization.

Payment Methods: We accept payments through major credit cards (Visa, Mastercard, American Express), PayPal, and other payment methods as available on our website. Payment must be made in full at the time of purchase.

Once your payment is processed and your order is confirmed, we will provide you with an order confirmation email. A contract will be formed between us only when we confirm the order and process the payment.

5. Shipping and Delivery

We offer shipping within Australia and may provide international shipping options at our discretion. Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

  • Delivery Times: We aim to ship your order as quickly as possible, but delivery times may vary depending on your location and external factors (e.g., delays due to weather, holidays, or courier services). We provide estimated delivery dates at the time of purchase.

  • Shipping Fees: Shipping fees will be displayed at checkout and are the responsibility of the customer unless otherwise stated.

  • Delivery Issues: We are not responsible for delays or damages caused during shipping. Please contact the shipping carrier directly for any issues related to the delivery. If your order arrives damaged or incomplete, please refer to our Refund Policy for guidance on how to resolve the issue.

6. Pricing

All prices listed on our website are in Australian Dollars (AUD) and are inclusive of GST, unless stated otherwise. We reserve the right to update prices at any time without prior notice. However, the price of a product at the time of purchase is the price that will be charged.

7. Returns, Refunds, and Exchanges

We are committed to providing a high standard of service and products. If you are not satisfied with your purchase, please refer to our Refund Policy for information regarding returns, refunds, and exchanges.

Our Refund Policy is governed by Australian Consumer Law, which entitles you to a remedy if a product is faulty, defective, or not as described. We do not offer refunds or exchanges for change of mind.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and product descriptions, is the property of The Bastet Collective and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, The Bastet Collective is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of products, including but not limited to loss of profits, loss of data, or business interruption.

Our liability for any loss or damage arising from the sale of products is limited to the amount paid for the product in question.

10. Privacy and Data Collection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which explains how we collect, use, and protect your data. By using our website and making a purchase, you consent to the collection and use of your information as outlined in the Privacy Policy.

11. Prohibited Conduct

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

  • Violating any applicable laws or regulations

  • Attempting to gain unauthorized access to our website or systems

  • Interfering with or disrupting our website’s functionality or services

  • Using any automated tools or scripts to collect data from our website without our consent

12. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. By continuing to use our website after changes are posted, you agree to the updated Terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Australia. Any disputes arising from or related to the use of our website or the purchase of products will be subject to the exclusive jurisdiction of the courts of Australia.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

The Bastet Collective
Email:hello@bastetcollective.com
Phone: 0433 320 180
Address: Carnation Street, Wynnum QLD 4178
Website: www.bastetcollective.com

Note: Be sure to replace placeholders with your actual business details, such as the effective date, contact information, and any other relevant information. It is always a good idea to consult with a legal professional to ensure the document meets your business's needs and complies with all applicable laws and regulations.

This Terms and Conditions document covers essential aspects of your business operations, including product sales, customer responsibilities, and legal protections.